Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. The return or exchange is subjected to the product evaluation.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
Please do not send your purchase back to the manufacturer.
To return your product, you should mail your product to: No. 45, Jalan Taming 2, Taman Taming Jaya, 43300 Seri Kembangan, Selangor.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over RM 150.00 , you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.